Doteasy Reviews
Don't use them!
It's ok as long as you stay with them. But if you try to cancel it you'll get into multiple problems. A friend of mine got charged about 70 euros for a stupid .com domain. And I have just tried to cancel a friend's, hopelessly. They can keep the domain if they want,
I'll write it clealy: don't work with them.
By David
May 02 2010
how to get out?
I can't seem to get a hold of anyone at Doteasy. I've cancelled months ago, almost a year actually, and just recently got a statement for $33 from them. I have no idea where $33 came from and I'm really nervous that such a horrible company has my credit info.
WHAT SHOULD I DO?
By fkdjfo
October 26 2009
Don't be fooled
This has got to be the worst hosting on the planet. They are on par with scareware authors in my book, in which what you pay for is nothing at all what you receive. I have finally given up canceling my service and decided to simply cancel that credit card again, these crooks simply wont take NO for an answer once they have your credit card info on file.
I'm staying far away from this company, you would be wise to head my advice and find a different webhost.
By ackmed
September 03 2009
Worst Service Ever!
Slow! Non-existent tech support! Impossible to get any straight answers about anything. Avoid at all costs
By Jake
June 06 2009
BEWARE OF DOTEASY
These guys did the exact same thing to me. Charged over $200 UNAUTHORIZED on my credit card and decided to have me fax a REFUND FORM to CANADA AND THEY STILL HAVE NOT REFUNDED THE CARD. TERRIBLE SERVICE AND UNETHICAL BUSINESS PRACTICE. I don't think they are registered with BBB but I will find out.
By John
May 21 2009
Avoid Doteasy
Debited my credit card illegally. Sent me an email about renewing some service with 2 options (yes or no). I was not going to renew domain name so I ignored their "offer". They still charged me nearly $100 for a year, even though domain name was not renewed.
When I complained they sent me an email asking for copy of credit card and a form to fill in (seems to be a common practice of their's if you check the web) . Have still have got anything and they have offered a partial refund. Avoid. They are crooks.
By MichaelFitzgibbon
December 19 2008
From Bad to Worst
I used to think they were good but I've had enough too. Believe it or not I've been with them for about seven years but in that time they've just gone from bad to worst. Every time they change something it seems to get worst. I still have two $0 (so called free, but they're not really) domains with them but so far I've let somewhere around seventeen domains go, seven of those were paid Ultra or Unlimited hosting accounts.
They claim no advertising but every email you send has a Doteasy ad attached to it. Yes, that's even on their paid plans, and you can't remove it. I agree with the post below, the new smartmail system is crap. Their support ticket system is ultra slow and since they removed the forum you can't even get help from other customers. Always beware of a host who is too frightened to run a community forum, especially one who did have one but removed it, it's often because they don't want possible new customers to read all the complaints.
By Disgruntled
June 30 2008
I've had enough
I've finally had enough and won't be registering anymore domains with them. Furthermore, I intend to let my non essential domains expire. I'll simply register new domains elsewhere, and use the remaining time with Doteasy to redirect to them. I've already let two expire.
They've just 'upgraded' their e-mail system, and in doing so have removed many of the features that the old system had. The new system is next to useless and I definitely see this as a 'downgrade'. Furthermore, you are limited to 30 e-mails per hour. If you pay for Unlimited hosting (with unlimited e-mail accounts), you don't expect to be restricted to 30 e-mails per hour. Even a small forum (where people subscribe to a thread with e-mail notifications) can eat up that ridiculous 30 per hour limit easily.
When customers complained about this new e-mail system in their forums, what did they do? They removed the forum to hide the complaints.
As you might guess, I'm far from happy.
By Greg
November 22 2007
Terrible
I have been trying to get Doteasy to release my domain to my new registrar since the 22nd February when I entered the correct authorization code (it is now the 11th March). I would advise anyone who is with them to allow at least two months to avoid any transfer problems. My business website and e-mails are now down and I have had to contact them numerous times. I have not been able to activate the DNS transfer either.They are now stating it may be another five days and as they are not open over the weekend, this translates in reality to seven days! I transferred another domain name at the same time from another provider and the process took four days and was completely painless. I cannot urge people strongly enough to keep away from Doteasy. I have also noticed that KingKoopa is very active on noticeboards trying to dispel the negative comments by actual users of Doteasy. He or she seems to work either for Doteasy or its PR company, both need all the help they can get.
By Clare
March 11 2007
WHAT?
The other 2 guys who wrote reviews are the same person! Dont listen to them, this is a great host!!!
By achmed3
February 24 2007
